THE BUSINESS OF VISCOSITY BLOG

Below is a continuation of the previous blog post. Please click here to review What is UV and Why is It Important? (Part 1).

The week of March 18^th I was privileged to attend RadTech’s Big Ideas Conference in Redondo Beach California.  In addition to offering a nice reprieve from the Michigan winter, it also provided some keen insight into important things happening in the field of UV.  So, for the next few pages, let’s take a look at how UV affects us in our everyday lives.

Industry 4.0 refers to the rapid pace of digitization in manufacturing today.

As defined in strategy+business magazine, Industry 4.0 is the combination of innovations in digital technologies—advancements such as robotics and artificial intelligence, sophisticated sensors, cloud computing, the Internet of Things (IoT), compliance with smartphones, and many other applications.

For generations, manufacturing processes and techniques have evolved and helped businesses improve their production, performance and output.

If you work in manufacturing, chances are you’ve heard about “The Internet of Things.” As defined in this Forbes article, the Internet of Things (IoT) refers to the concept of connecting to the internet anything that has an on and an off switch.

For coating and print manufacturers, this can mean building a connected network of heaters, coolers, robotic spray arms, automatic control consoles, and other equipment.

How exactly would the IoT help to impact (and improve) your manufacturing process then?

For those of us old enough to remember shoe shopping before the internet, there was a lot of going to the store to try stuff on.

What was the point of buying a pair of shoes unless you were sure they would fit? The process for buying shoes went something like this:

To get the exact measurements of your foot, you would place your foot on something that looked like it was designed for discomfort while the shoe professional made the required adjustments. The sales person would then go to the back to get a box. You would try on the shoes and walk around a little bit. If they fit, great.  If they didn’t, you would continue to try on shoes until you got it right.

As suppliers of process improvement equipment, we’re often faced with a conversation that centers on, “Why do we need it? We’re operating fine without it.”

For many other equipment suppliers, this is not an issue. Much of the time those conversations are centered on, “Why should I pick you?” We are fortunate enough, (or unfortunate enough), to have to engage in both conversations regularly.

In Will The Shrinking Workforce Get You? (Part 1) we established that the concept of a shrinking force is real.

Just to be clear, the shrinking workforce has several factors, (including retiring baby boomers, people giving up on finding jobs, etc.), but we identified three factors that we, as manufacturers may be able affect.

About five years ago, I visited one of our machining suppliers. During our tour, he told me that he could grow quickly if he could only find machinists. But, since he couldn’t find any, he was just raising prices and people were paying them.

Last year, the Automotive Industry Action Group worked with Deloitte Consulting LLP to compile survey data in a report they called Quality 2020. In that report, the survey respondents identified the most critical issues impacting quality. In their top five was “Loss of Experience.” The report states:

“Over three-quarters of respondents rate their organizations, at best, moderately capable of preserving and transferring knowledge. However, over one-third of OEM respondents report somewhat or no capability.”

Time to examine your relationship with your customers.

How Do Your Customers Judge You?

1. By your ease to work with? 
   Perhaps you offer stocking agreements to shorten lead-times, attractive payment terms, etc.
2. By your responsiveness?
   Maybe you offer scheduling flexibility, moving other orders to get theirs in on short notice, or you react quickly to issues they encounter.
3. By your on-time shipment performance?
4.  By your quality?